We only offer delivery services within the Klang Valley.

No, currently we do not offer COD.

Walk-in purchases and self-pickup options are available at our outlets in Atria Mall and SEIBU @ The Exchange TRX. 

Same-day pickup is not available at TEXTURE Lite @ SEIBU TRX; all pickup orders at TRX must be placed 24 hours in advance. All orders must be picked up at our counter – do not send a third-party rider to pick up your order. We cannot send your order to the mall lobby.

TEXTURE

G06 & G07, Atria Shopping Gallery, Jalan SS 22/23, Damansara Jaya, 47400 Petaling Jaya, Selangor

Operating Hours: 11am-9pm

TEXTURE Lite

SEIBU The Exchange TRX

CCF - FOOD HALL , Plaza The Exchange TRX, Persiaran TRX, Imbi, 55188 Kuala Lumpur.

Operating Hours: 10am-10pm

You may place an order online before 2pm for same-day delivery.

The delivery charges would automatically be calculated at checkout.

If the order is urgent, you can send a third-party rider to make a walk-in purchase at our counter at TEXTURE Atria Mall. You may not preorder for walk-in purchases.

Yes, a tracking link will be sent to your email on the day of your delivery. Our third-party riders will call the recipient upon arrival and hand over the order directly.

If the recipient is unavailable and uncontactable, redelivery charges will apply.

Delivery slots are available between 11am-1pm, 2pm-4pm, and 5pm-7pm. 

However, exact timing within these slots cannot be guaranteed due to traffic and route planning. We recommend selecting an earlier slot if timing is critical.

You may modify your shipping address, recipient information, edit your message card, or change your pickup location and time (Atria or TRX) if it is within 48 hours before your delivery.

You may change your delivery address, but additional charges may apply.

You may change your collection method from delivery to self-pickup, but delivery charges will not be refunded.

Per our policy, order cancellations can only be refunded as store credit, valid for 6 months.

Yes, simply place the additional order online at least 48 hours in advance and provide us with your order ID to modify your order.

Defrost and Refrigerate (0-4℃): Defrost the cake in the refrigerator for 3 hours before consuming. To store, keep refrigerated and do not freeze.

Serving Temp (10-12℃): Serve chilled or immediately upon removal from the fridge.

Best Consumed Within 3 Days: Enjoy the best flavour and texture for up to 3 days with proper refrigeration.

It is best to keep the travel time within 30 minutes to ensure the cake is in its best state. 

For interstate/long-distance travel, we recommend storing the cake in an ice box/cooler bag with dry ice or ice gel packs.

Our products are not yet HALAL-certified but are pork-free and alcohol-free.

All our products contain cheese and dairy products; Tiramisu and Strawberry Shortcake contain mascarpone, and Fromage au Chocolat uses Philadelphia cream cheese. 

Find out more about the ingredients of a specific product on the product page at texturepatisserie.com

Gourmet O'noir and Strawberry Shortcake do not contain gelatin. 

We use fish-based gelatin for the rest of our products.

Find out more about the ingredients of a specific product on the product page at texturepatisserie.com

All our products contain Wheat and Gluten except for Gourmet O'noir.

Find out more about the ingredients of a specific product on the product pages at texturepatisserie.com

All products contain nuts aside from Strawberry Shortcake and Roll Cakes. 

Find out more about the ingredients of a specific product on the product page at texturepatisserie.com

We cannot write messages onto a cake. However, we are happy to include a message card with your greetings for the recipient.

We offer custom cakes with a minimum budget of RM 1000. Please contact us on WhatsApp for more information.